E-Government Trends, Common Practices and Benefits

The question for public sector organizations is no longer “Should we?”  Now it is “What is the Best Way …?”  E-government, the web-based online delivery of government services to its constituents, is the norm at all levels – federal, provincial/state, county and municipal – in developed countries.  In developing countries, it is even becoming more achievable.  But is this just for external services?

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